Articles (50)

2019 Standard Software Configuration for Bucknell-Owned Computers

Lists the pre-installed standard software and additional software for self install for Bucknell-owned Windows, Mac and Linux computers.

Adobe Creative Cloud for Faculty & Staff

Eligible Bucknell University faculty and staff can download professional Adobe applications using Adobe Creative Cloud.

BitLocker, FileVault, and Encryption

The hard drives of Bucknell owned computers are encrypted for your security in case you lose your computer. Follow this article to learn more about encryption.

Code42 FAQ

For more information on Code42 Crashplan, click on this article.

Computer Replacement Schedule

Computer replacement schedule for faculty and staff computers in academic and administrative departments.

Faculty & Staff Computer Replacement Overview

Faculty & staff computer replacement overview includes replacement cycle, requesting a computer, computer replacement schedule, computer specifications, and the replacement process for both Windows and Mac.

Faculty & Staff Standard Computer Specifications

Standard specifications for faculty and staff computers.

Guidance for Disinfecting your Computing Equipment

Guidance on cleaning and disinfecting Apple and Dell products

How can I install Matlab on my computer?

Installing Matlab on both Bucknell owned and personally owned computers.

How do I add a new Code42 backup set?

Instructions for adding a new backup set in Code42.

How do I add files to my Code42 default backup set?

Instructions for adding files to Code42 default backup set.

How do I add/remove dock icons on a Mac?

If you are a mac-book user, click on this article for information on how to remove/add items to your dock.

How do I backup files on my computer?

Bucknell students, faculty and staff can store files on Google drive using their Bmail account. Follow this article for information on how to backup files on your computer.

How do I change power settings in Windows 10?

Click on this article for a step by step guide on how to change power settings on your computer.

How do I change the network connections order on my Windows laptop?

Follow this article to learn how to change the connection that gets prioritized for your network connections.

How do I clear the cache on my browser?

If your computer is slowing down or performing poorly because of cache memory, follow this article on how to clear the cache in your browser

How do I connect to Netspace from a Mac?

Instructions for connecting to Netspace from a mac.

How do I download and install Read&Write Gold?

Step by step guide on how to download and install Read&Write Gold. Faculty, staff, and students can download the software from myBucknell.

How do I install and configure the Bucknell VPN?

The Bucknell Virtual Private Network (VPN) is a tool that allows users to access many of Bucknell’s network resources from a computer that is off-campus. Click on this article for more information

How do I install and learn to use AutoDesk products?

Read this article if you want to learn how to use AutoDesk products. You can download AutoDesk products from myBucknell.

How do I install and learn to use Mathematica?

Follow this article to learn how to use mathematica. Bucknell students and faculty can download mathematica on their personal computers form myBucknell or use mathematica on bucknell owned computers.

How do I install and learn to use Microsoft Excel?

Tutorials on how to use excel. You can download excel on your personal computer from myBucknell or you can use excel on the bucknell computers on campus.

How do I install and learn to use Microsoft Powerpoint?

Use LinkedIn Learning to learn how to use Powerpoint. Campus computers have the full Microsoft Office Suite installed. Click on this article for more information.

How do I install and learn to use Microsoft Word?

Use tutorials from LinkedIn Learning to learn how to use Microsoft Word. Students and Faculty can download Microsoft Word or use Microsoft Word on the campus computers.

How do I know if Code42 is backing up my computer?

Instructions on how to check if Code42 is backing your computer.

How do I login to Code42 and restore a file?

Instructions for restoring a file from Code42.

How do I move my computer and phone to a new office?

Instructions for moving your computer and phone to a new office.

How do I pause my Code42 backup?

Instructions for pausing Code42 backup.

How do I reset my web browser?

Instructions for resetting web browser settings for both Bucknell-owned and personally-owned computers.

How do I restore a file on the Linux systems (unixspace)?

Instructions for restoring from backups on Linux lab and linuxremote systems.

How do I securely ftp to Netspace on my Mac?

Click on this article for instructions on accessing Netspace via FTP from a mac.

How do I set up Code42 CrashPlan to backup my Bucknell owned computer?

This software provides data backup capability to faculty and staff on desktop and laptop computers.

How do I sign into Google Chrome?

Follow this article if you use google chrome and want to know how to sign in using your Bucknell account. Signing into google chrome using your Bucknell account will grant you access to some settings and extensions.

How do I sign out of iTunes, iCloud or the App Store on a Mac?

If you are a mac user, follow these simple steps to log out of iTunes, iCloud and App Store

How do I turn on Snagit OneClick?

If your version of Snagit was recently upgraded and the OneClick option seems to be missing, you can turn it back on!

How do I turn wireless on/off on my Windows laptop?

Click on this article for more information on how to turn on/off your WiFi on your computer.

How do I use various software packages on Bucknell Linux systems?

Instructions for using software on Bucknell Linux systems.

How or why should I restart my docking station?

Instructions for restarting a docking station.

How secure is Code42?

All Code42 data is encrypted with 256 bit AES encryption. Click on this article for more information.

Mac Computer Replacement Process

The mac computer replacement process instructions include what happens on the day of your schedule computer replacement and the software that will be installed.

My Office product (Word, Excel, PowerPoint, etc.) displays an error when opened or is not working properly. What can I do to fix this?

Restarting your computer will fix most problems and errors. However, if this does not work, you can try repairing your software if you're using a Windows computer.

Should I shut down my computer every night?

If you have traditionally turned your computer off when you leave at the end of your day, your computer may need to complete many important tasks while you are using it. Click on this article to find out more information.

What Adobe applications are available under Adobe Creative Cloud?

This article lists what applications are included in Adobe Creative Cloud.

What is Cisco Amp?

Bucknell antivirus, antimalware software installed on Bucknell-owned faculty and staff computers.

What is Dell Command Update?

Dell Command Update

What is FireAMP?

Steps on how to get rid of viruses on your computer using FireAMP. FireAMP is already installed on Bucknell computers.

What is Ivanti?

Ivanti Endpoint Manager is the utility that Bucknell University has chosen to provide software and update delivery, as well as remote support to Bucknell owned Windows computers.

Why am I asked for a keyring password when logging into a Linux system?

Instructions for dealing with keyring problems on Bucknell Linux systems.

Windows Computer Replacement Process

The windows computer replacement process instructions include what happens on the day of your schedule computer replacement and the software that will be installed.