My Office product (Word, Excel, PowerPoint, etc.) displays an error when opened or is not working properly. What can I do to fix this?

Often, restarting your computer will fix most problems and errors. However, if this does not work, you can try repairing your software if you're using a Windows computer.

1. Begin by typing Control Panel in the search box in the lower left corner of your computer, next to the Start button. Go to Programs and Features.

Control panel menu with Programs and Features option

 

2. Scroll down the list of programs to Microsoft Office Professional - the instructions are the same no matter what version of Office you have.

Microsoft Office Professional selected

 

3. Click once on Office to highlight it - once it is selected, you'll see that you have a set of buttons at the top of the list. Click on Change. 

Change option with Microsoft Office Professional Plus - en-us selected

 

 

4. You can first try the quick repair to see if that resolves your issue. If it doesn't, try the online repair. 

Microsoft Office Quick Repair option

 

Note: This will repair the entire Office suite even if it's just one application you want to repair such as Word or Excel.