VPN FAQ

VPN timeout is currently 8 hours with a 30-minute warning

What is a VPN?

Bucknell's VPN secures your traffic while you're online and can provide some access to Bucknell resources that you would not otherwise have if you're off-campus. 

Resources requiring VPN to access from off-campus

Here is a list of reasons why a Bucknell student or staff person might use the VPN:

  • Access to Netspace (unless you use FTP to access Netspace)
  • Access some Administrative Systems:
    • Ascend
    • SLATE (Administrative users)
    • Blackbaud (Administrative users)
    • Banner 9 Admin
    • EMS, etc. 
    • Cognos
    • Linux server applications
  • Access Bmail from locations that restrict access to Google and associated applications
  • Remote desktop to a Bucknell computer on-campus
  • Print to university-owned departmental printers (staff only)
  • Virtual Workstation (accessing a Bucknell lab computer directly)

Resources that DO NOT require VPN to access from off-campus

Installing and Configuring the VPN as current Student, Faculty, or Staff

Current students, faculty, and staff should follow the instructions in the article below for installing, configuring, and connecting to the Bucknell VPN. 

How do I install and configure the Bucknell VPN?

Access Netspace over VPN

How do I map network drives on a Windows computer from off-campus?

How do I connect to Netspace from a Mac?

 

Installing and Configuring Global Protect VPN Client as a Vendor

Vendors can get the VPN client (Global Protect) by going to the following website and logging in with the new vendor account:

https://v-globalprotect.bucknell.edu
 

Once you've installed the VPN, you'll see a window open up that you'll need to complete for the correct settings.

1. Enter username and password

2. Enter v-globalprotect.bucknell.edu in the "Portal:" field

3. Click Apply

Note: If you don't see this window, you can open the Global Protect VPN client by clicking on Start, All Programs, Palo Alto Networks, Global Protect.

Connecting to Global Connect as a Vendor

You can then use the VPN by right-clicking on the Globe icon in your system tray in the bottom right corner of your computer and choosing Connect.

Note: If you have changed your password, and you need to update the VPN, or if you need to check your configuration, you can right-click on the Global Protect icon in your system tray and choose Open. You can click on ViewSettings to change your options.

Additional Resources

Are you getting a "VPN connection failed due to unsuccessful domain name resolution" error when you try to connect?

Off-Campus Access Guidelines and Resources

How do I connect to Xanthus from off-campus?