How do I install and configure the Bucknell VPN?

VPN timeout is currently 8 hours with a 30-minute warning

The Bucknell Virtual Private Network (VPN) is a tool that allows users to access many of Bucknell’s network resources from a computer that is off-campus. The VPN provides a more secure connection to Bucknell’s network, while providing easy access to the following services:

  • File Services on Netspace
  • Use specific software
  • Access Restricted Websites

The VPN is designed for use with a high speed (broadband) Internet connection.

Before you begin these instructions, you must uninstall any old VPN software from your computer.  The old VPN may be called Palo Alto Global Protect or Global Protect.

Personally Owned Computers or Bucknell Computers Off-Site

If you want to install the Cisco AnyConnect VPN on your personally owned Windows or Macintosh computer or a Bucknell owned computer that is off-campus, logon to:

Software Downloads for Personally Owned Computers

From this site you can download and install the following:

  • Cisco AnyConnect for Faculty, Staff, and Students
  • Map Network Drives for Windows (If you only need to connect to Netspace, install this tool and run it after you connect to the VPN)

Faculty and Staff University Owned Computers

Macintosh: Cisco AnyConnect VPN is available from Self Service.  On your Mac, open Applications, open Self Service, and logon with your Bucknell credentials.

Windows: The VPN is available from N:\applications\Cisco AnyConnect VPN.


After you download and install Cisco AnyConnect, use the following configuration settings:

In the VPN: Ready to connect. box, type

In the logon box, type the following information:

  1. Username: Your Bucknell Username
  2. Password: Your Bucknell Password
  3. Second Password: The Duo authentication option you use

Duo Multifactor Authentication

  1. Launch Cisco AnyConnect
  2. Decide which of your authentication methods you are planning to use with Cisco AnyConnect.
    • Push: Click the cursor in the Second Password box. Type “push” OR “push1”. Open the Duo Security Mobile app to approve the login.
    • Phone: Click the cursor in the Second Password box. Type “phone”.  Your telephone will ring and request that you press a key on your keypad.
    • Passcode: Click the cursor in the Second Password box.  Type the passcode on your token, enter a passcode from your text messages, enter a passcode from the Duo Security app, or press the Yubikey button to enter a passcode.
  3. Learn more about using the Cisco AnyConnect VPN with Duo.

Example #1

Username: abc123
Password: ########
Second Password: push1

Example #2

Username: abc123
Password: ########
Second Password: phone1

Example #3

Username: abc123
Password: ########
Second Password: phone2

Example #4

Username: abc123
Password: ########
Second Password: ###### (numbers from code generator, or numbers from the Duo Mobile app – open the app, press the down arrow key next to Bucknell University, and type in the 6 characters shown)

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Article ID: 300
Tue 3/3/20 1:53 PM
Tue 5/12/20 12:01 PM