Windows Computer Replacement Process

These instructions have changed to accommodate the need for social distancing. Please review all instructions before your computer replacement.

If you are a faculty or staff member scheduled to receive a new Windows computer as part of the annual computer replacement process, please review the following information.

Day Before Replacement

Your computer must be in your office and on your desk no later than 8:00 pm the day before your replacement is scheduled. 

  • Turn your computer off, but plugged into the power supply.
  • Leave all Bucknell provided peripherals and power supplies with the machine.

Day of Replacement

On the day of your replacement, the technician will arrive at your desk to pick up your old computer.

  • You must not be present when the technician arrives.
  • The technician will pick up your old computer in the morning.
  • Technology Support will move all your data (documents and files) to your new computer.  Applications cannot be moved to your new computer.
  • If you must use a computer while your replacement is in progress, use a student workstation or lab computer.

Day After Replacement

  • The technician will deliver your new computer to your office by noon the next day. If your computer replacement is on a Friday, your new machine will be delivered the following Monday.
  • While you are ON CAMPUS:

Software on Your Windows Computer

  • Microsoft Windows 10
  • Microsoft Office
  • Adobe Creative Cloud
  • Mozilla Firefox
  • Internet Explorer
  • Google Chrome
  • Antivirus Software
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Article ID: 61
Thu 11/21/19 1:32 PM
Tue 5/19/20 2:10 PM