Code42 FAQ

What is Code42?

Code42 is the new online automatic backup software for Bucknell University owned computers.  This software provides data backup capability to faculty and staff on desktop and laptop computers.

Code42 will be automatically installed and configured on Bucknell owned faculty and staff computers. By default, it will backup all files in the Users directory on Windows and Mac computers. This includes the folders for Documents, Desktop, Pictures, Music, and Downloads. On Linux office computers where data is stored on the local machine, it will backup all data in /home.

The icon for Code42 looks like the stylized "C" above.  It may be gray, black, or orange.

How do I set up Code42 to backup my Bucknell Owned Computer?

If you’ve never backed up a computer via CrashPlan previously, your computer should start backing up immediately. If you have backed up a computer via CrashPlan previously, you’ll need to select to either add this computer as a new device or to replace an existing device:

  1. Add a new device:
    1. Select Add New Device
    2. Select Yes
    3. Your computer should begin backing up.
  2. To replace an existing device:
    1. Select Replace Existing
    2. Select the computer you would like to replace and select Continue. Contact the Tech Desk ( if you’re unsure which device to replace.
    3. Choose Select Files.
    4. Do NOT select any files; press Continue.
    5. Press Next and then Continue.
    6. Your computer should begin backing up.

For more instructions on signing into Code42 please review the Ask L&IT article, "How do I set up Code42 CrashPlan to backup my Bucknell owned computer?"


Additional Resources

How do I know if Code42 is backing up my computer?

How do I login to Code42 and restore a file?

How do I pause my Code42 backup?

How do I add a new Code42 backup set?

How secure is Code42?

Backup Basics

Get and Restore Files

Create a New Backup Set


Article ID: 176
Mon 12/16/19 12:05 PM
Tue 10/6/20 12:12 PM