Zoom Security Best Practices

Login

Login to your Bucknell Zoom account using Single Sign On (SSO). Do not use a personal Zoom account for Bucknell classes or meetings. 

  • Login to Zoom on the web by going to bucknell.zoom.us. You will be required to authenticate through the normal Bucknell login screen and Duo Security. 
  • Login to the Zoom app by selecting Sign In with SSO. You will be required to authenticate through the normal Bucknell login screen and Duo Security. 
  • If you are logged in properly, your Zoom meeting URLs will begin with https://bucknell.zoom.us. If your meetings begin with https://zoom.us, you are not signed in to your Bucknell Zoom account. Click on your profile in the top right corner and select SIGN OUT. Follow the directions above to sign in to your Bucknell account.
  • Ask your students and co-workers to login to their accounts as well. Bucknell has a site license, so all faculty, staff, and students can use the licensed version of Zoom. If you receive a meeting invitation from someone who isn't using their Bucknell Zoom account, ask them to login and start using it.
  • As of April 4, 2020, personal (not Bucknell) Zoom accounts must have a meeting password and the waiting room is on by default. If your meeting requires a password, please switch to your Bucknell account. https://support.zoom.us/hc/en-us/articles/360041408732-April-2020-Setting-updates-for-free-accounts-and-single-Pro-users

Software Updates

You can help keep your Zoom meetings secure by making sure your operating system, web browser, and Zoom app are updated to the current version. Library & IT technicians distribute operating system and software updates to Bucknell owned computers, but if you are using a personally owned machine, you need to check for and install updates.

Account Settings

To access all your account settings, login to Zoom on the web by going to bucknell.zoom.us. Click on the Settings link on the left or top of your screen. 

Note: Depending on how you use Zoom, you may need to turn these options on or off. Please feel free to contact the Tech Desk if you have questions about a specific setting and your Zoom needs.

  • Join before host - turn off
  • Only authenticated users can join meetings - turn on
  • Private chat - turn off
  • Play sound when participants join or leave - turn on
    • Hear by host only - turn on
  • Screen sharing
    • Who can share? - select Host Only (default)
  • Disable desktop/screen share for users - turn on
  • Annotation - turn off
  • Whiteboard - turn off
  • Remote control - turn off
  • Waiting room - turn on

As of March 26, 2020, Bucknell Zoom accounts have screen sharing set to Host only by default. You can turn screen sharing on for your account, when you create a meeting, or while the meeting is in progress. https://support.zoom.us/hc/en-us/articles/360041591671-March-2020-Update-to-sharing-settings-for-Education-accounts

Meeting Settings

You can adjust the security settings for any individual meeting to best suit the attendees.

  • Require meeting password - If you are inviting attendees who do not have Bucknell accounts, you can create and require a meeting password. Someone who guesses the Meeting ID will not be able to crash your meeting, because they won't have the password.
  • Enable join before host - If your event is a small meeting or class, you may want to allow the attendees to interact with each other before the start time. You may also want the attendees to start the meeting, even if you are late or cannot attend. If this is true, check the box in front of Enable join before host.
  • Enable waiting room - If you are holding office hours, advising appointments, job interviews, or individual consultations, the waiting room puts your attendees in a private virtual space. They can't interact with anyone until the meeting host admits them to the meeting.
  • Only authenticated users can join - If everyone attending your meeting has a Bucknell email address, then you can require them to login before they can join the meeting. This setting will work well if you are setting up a class or a department meeting. Someone who guesses the Meeting ID will not be able to crash your meeting, unless they also have Bucknell credentials.

Note: You cannot use Enable join before host and Enable waiting room at the same time. If you check the box for Enable waiting room, then Enable join before host will not work, even if it appears to be checked. Enable waiting room overrides Enable join before host.

Meeting Distribution

Your meetings are most vulnerable if you publish your meeting invitation to the public. Do not share your meeting invitation on social media or a publicly available website. Invite attendees through an email message, a calendar proposal, or by adding your Zoom URL to your Moodle course.

Cookie Opt-out

  1. Login to bucknell.zoom.us
  2. Scroll to the bottom of the page. Click Privacy & Legal Policies. 
  3. Scroll to the bottom of the page. Click Do Not Sell My Personal Information | Cookie Preferences. 
  4. Slide the bar on the left side of the screen to the top: Required Cookies / CCPA Opt-Out. 
  5. Click Submit Preferences.
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