Zoom Assistant

What is Zoom Assistant?

Zoom Assistant is a desktop panel that allows users to find their contacts, access and manage speed dial, make and receive calls, and transfer calls quickly. 

 

What can I do with Zoom Assistant?

  • Set a presence status

  • View call history and voicemail

  • Use in-call controls like record, dial pad, call park, information icon, transfer, hold and hang up

  • Manage speed-dial

  • Make a call

  • Receive calls

 

How to enable/disable Zoom Assistant from the Zoom App?

You can enable phone within Zoom Assistant directly from your account on the desktop Zoom App.

  1. When you have the Zoom app open, click on your initials in the upper right corner of the window.
  2. Click on "Settings".
  3. Under the "General" tab, there will be a subheading named "Zoom assistant" with a toggle switch.
  4. Switch the toggle depending on if you are turning it on or off. 

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For more information on Zoom Assistant, go to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058038#h_01GVRQAQEF4CAC2ZVH104BAZCQ

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