B-Alert and BSAFE are part of the emergency notification system on campus. In the event of an emergency, B-Alert will text, call, and email you with important information. In the event of an emergency, BSAFE will pop up a notification on your smartphone.
Create a contact
Create a contact in your Bmail and iCloud called Bucknell Public Safety with the following contact information. If you need instructions for creating a Bmail contact, take a look at Add, move, or import contacts from Google Help. If you need help making an iCloud contact, take a look at Create or edit contacts in Contacts on iCloud.com.
Email: publicsafety@bucknell.edu
Phone:
(570) 577-1111 - This is the EMERGENCY phone number. You can call this number to report an emergency.
(570) 577-3333 - This is the NON-emergency phone number. You can call this number to report a NON-emergency situation.
772-95 - This shortcode is used for emergency notifications. You will receive text messages from this number.
780-15 - This shortcode is used for emergency notifications. You will receive text messages from this number.
672-83 - This shortcode is used for emergency notifications. You will receive text messages from this number.
226-787 - This shortcode is used for emergency notifications. You will receive text messages from this number.
229-11 - This shortcode is used for emergency notifications. You will receive text messages from this number.
(570) 577-3332 - This number is used for emergency notifications.You will receive text messages from this number.
When you have completed these instructions, you will see a contact in Bmail that looks like this:
Or a contact in iCloud that looks like this:
B-Alert
SMS Text Messaging
B-Alert will text your enrolled mobile device from one of five shortcodes. Shortcodes are 5 or 6 digit sending addresses that do not have the same number of digits as a telephone number.
The B-Alert shortcodes are 77295, 78015, 67283, 22911, and 226787. Add these smartcodes to your phone contacts to ensure that you receive these notifications.
Do NOT reply "STOP" to any of these numbers. If you reply "STOP" you will not receive emergency notifications from Bucknell Public Safety or any other university using this system. If you accidentally reply "STOP" then you must send a message that says "START" to begin receiving notifications again.
NOTE: Prepaid phones, phones from small carriers, phones that are not turned on, and phones that do not have any cell or wifi signal may not receive these notifications.
Voice Call
Add the Bucknell Public Safety telephone numbers to your phone contacts.
Do NOT block any Public Safety telephone numbers on your phone. In the event of an emergency, Public Safety may use one of these numbers to contact you. If you block the number, you will not receive the notification.
NOTE: Prepaid phones, phones from small carriers, phones that are not turned on, and phones that do not have any cell or wifi signal may not receive these notifications.
Email
Do not report B-Alert notifications as spam or phishing.
Add the Bucknell Public Safety email address to your Bmail contacts.
BSAFE App
Install BSAFE on your smartphone. Information about BSAFE is available at https://www.bucknell.edu/life-bucknell/health-wellness-safety/public-safety/bsafe-app
After you install the app, you must set the permissions so that notifications and push notifications are allowed.
In your app settings, find Permissions.
On an iPhone, permissions and notifications will look like this:
On an Android phone, permissions will look like this:
If you phone has an option to turn off apps that have not been used, you must disable this setting. Look in your phone settings for Pause app activity if unused and turn this item off.
International Phone Numbers
If you have an international phone number, you must install the BSAFE app to receive emergency notifications. B-Alert cannot guarantee delivery of an emergency notification to an international number for either an SMS text message or a phone call.
Need Help?
If you have questions about any of these settings please come to the Tech Desk with your smartphone.