When should I approve Duo Mobile requests?
If you are in the process of logging into Bmail, myBucknell, a Bucknell webpage, or the VPN, you will receive a Duo approval request in the Duo Mobile app. Approve that request and use the system.
When should I not approve Duo Mobile requests?
If you are not in the process of logging into a Bucknell resource and you receive an approval request, DO NOT approve the request.
NOTE: On occasion, a laptop may awaken unexpectedly and Duo Security VPN may initiate an authentication request. You can avoid this situation by turning your laptop off when you aren't using it. As always, do not approve the Duo Security request if you didn't initiate it.