How do I set up the Duo Mobile App?

These instructions are for faculty, staff or student who may be encountering Duo Security for the very first time. 

  1. Install the Duo Mobile app from your mobile app store (i.e. Apple App Store, Google Play Store)
  2. Select Mobile phone.  Press Continue2016-01-28_8-41-50
  3. Enter and confirm your telephone number. 2016-01-28_8-42-15
  4. Select the type of smartphone you have.  Note: If you have an iPhone, select iPhone.  If you have an Android Phone, select Android. If you do not know what kind of phone you have, please contact the Tech Desk for assistance. Press Continue
  5. Install the app on your smartphone.  When you have completed the install, press I have Duo Mobile installed2016-01-28_8-42-48
  6. Launch the app on your smartphone. Tap the + button and then point your smartphone camera at the barcode on your computer screen.  2016-01-28_8-43-42
  7. When the barcode has been accepted, a green checkmark will appear.  Press Continue2016-01-28_8-44-08
  8. Select your default device in the drop down menu.  Press Save2016-01-28_8-44-39
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Details

Article ID: 223
Created
Tue 1/14/20 2:12 PM
Modified
Mon 2/24/20 1:25 PM