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    Software FAQ
    Software for faculty, staff, and students.
    Computer Replacement FAQ
    Overview of the faculty & staff computer replacement process.
    Computer Replacement Schedule
    Computer replacement schedule for faculty and staff computers in academic and administrative departments.
    Laptop information for faculty and staff
    All service information related to our laptop recommendations is specifically directed to and includes only student purchases.
    Adobe Creative Cloud for Faculty & Staff
    Eligible Bucknell University faculty and staff can download professional Adobe applications using Adobe Creative Cloud.
    How do I access Bucknell resources if I lose access to my Duo multi-factor authentication device?
    Students can use Duo SOS to get a one-time emergency passcode. Faculty, staff, and students may stop by the Tech Desk to be issued a code generator during staff hours (ID required).
    Off-Campus Access Guidelines and Resources
    For instruction on accessing Bucknell resources from off-campus as well as faculty online instruction guides and student resources, follow this ask article.
    What is Cisco Amp?
    Bucknell antivirus, antimalware software installed on Bucknell-owned faculty and staff computers.
    How or why should I restart my docking station?
    Instructions for restarting a docking station.
    How do I turn on Snagit OneClick?
    If your version of Snagit was recently upgraded and the OneClick option seems to be missing, you can turn it back on!