Why is my picture black on Zoom?

If you are in a Zoom and the camera light turns on, but your picture is solid or partially black, check your camera cover! Sometimes it is completely or partially closed, which will obstruct your camera.



To open or close the camera cover, slide the small bar above the camera to the left or right.

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Article ID: 614
Wed 1/25/23 10:59 AM
Mon 2/20/23 10:56 AM