Why do I hear an echo in my Zoom meeting?

Sometimes you will hear an echo or audio feedback in a Zoom meeting. This can be caused by a few different issues.

  • Problem: If two people in the same room connect to Zoom with audio, everyone may hear a feedback loop. 
    • Solution: Only one device per room can join a Zoom with the microphone turned on. If multiple people are joining a Zoom, they should pick one device and use the audio from that one device.
  • Problem: Someone joined a Zoom with their computer microphone and a telephone.
    • Solution: Each person should use audio from one device. It's fine to use the video from a laptop and audio from a phone, but not to use audio from both the laptop and phone.
  • Problem: Someone is using the built in microphone and built in speakers on their laptop, which causes a ringing sound.
    • Solution: Use headphones or ear buds to listen to the Zoom. This prevents the microphone from picking up the audio coming from the laptop speakers.

Learn more about reducing audio problems from Zoom: Audio Echo in a Meeting.

Details

Article ID: 298
Created
Mon 3/2/20 11:35 AM