If you will be in a location that does not have cell phone signal (wireless), plan ahead for how you will authenticate to Duo Security!
Options that will not work:
- Phone call to your cell or smartphone *.
Options that will work:
- Smartphone or tablet with Wi-Fi signal using the Duo Security app.
- Yubikey or code generator.
- Passcodes that are texted to you in advance.
- Landline telephone.
If you are not setup to use Duo Security in a location without cell signal, visit the Tech Desk in advance to setup one of the options that will work.
* NOTE: If your cell phone carrier is Project Fi, you will be able to receive calls through Wi-Fi. This is rare - most people have a traditional cell phone company, such as Sprint or Verizon. These phones will not work without cell service (wireless).