How do I authenticate to Duo Security without a cell signal?

If you will be in a location that does not have cell phone signal (wireless), plan ahead for how you will authenticate to Duo Security!

Options that will not work:

  1. Phone call to your cell or smartphone *.

Options that will work:

  1. Smartphone or tablet with Wi-Fi signal using the Duo Security app.
  2. Passcodes that are texted to you in advance.
  3. Code generator.

If you are not setup to use Duo Security in a location without cell signal, visit the Tech Desk in advance to setup one of the options that will work.



Article ID: 155
Thu 12/5/19 10:51 AM
Thu 5/13/21 9:28 AM