Welcome to Information Technology

Current IT News


Bucknell IoT Network

bucknell_iot is a wireless network intended for gaming and media devices that do not have an Ethernet jack and cannot connect to an enterprise wireless network. Learn more about bucknell_iot network and registering your device from the bucknell_iot Wireless Network FAQ article in the Ask Library & IT knowledge base.
 

Guidance for Disinfecting your Computing Equipment

This guide will help students, faculty, and staff navigate disinfecting Bucknell-owned and personally-owned computing equipment. Learn more about disinfecting Apple and Dell computing equipment from the Guidance for Disinfecting your Computing Equipment article in the Ask Library & IT knowledge base.  


Zoom FAQ

Bucknell has a site license for Zoom! All faculty, staff, and students can use Zoom by going to bucknell.zoom.us. Learn more about how to use Zoom from the Zoom FAQ.


Off-Campus Access Guidelines and Resources

This guide will help students, faculty, and staff navigate working remotely for the spring 2020 semester. Learn about Bucknell VPN, accessing software from off-campus, Zoom, online instruction for faculty, student resources, Library and IT hours and more from the Off-Campus Access Guidelines and Resources article in the Ask Library & IT knowledge base. 


Kaltura Capture

Kaltura and Mediaspace are references to an online video server that hosts Video / Audio / and Image content within the Bucknell domain. For more information on Kaltura and Mediaspace, visit the Kaltura Capture FAQ article in the Ask knowledge base.  
 

Outages & Maintenance

Contact Us:

Submit a Ticket: techticket.bucknell.edu

Phone: 570-577-7777

Email: techdesk@bucknell.edu

Walk-in: By Appointment only*
*Contact us via the methods above/ submit a ticket
*We will attempt remote help first

Classroom Technology Emergency:
570-577-3435

Tech Desk Hours:

Mon-Thur: 8:00 am – 8:00 pm
Online Support (tickets/email): 
8:00 pm - 10:00 pm

Friday: 8:00 am - 8:00 pm

Sat & Sun: 10:00 am - 6:00 pm
Online Support (tickets/email):
8:00 pm - 10:00 pm

Equipment Desk Hours & Contact Info:

Academic Year:
Mon-Fri: 8 am – 5:00 pm
Sat: Closed
Sun: Closed

Note: Hours will vary according to semester breaks and holidays

Contact us:
570.577.7733
equipdesk@bucknell.edu

Library Hours & Contact Info:


Click here to find
Library Hours of Operation


Library Services Desk
570.577.1462
library@bucknell.edu
 

Follow Us