Welcome to Information Technology

Current IT News

Bucknell IoT Network

bucknell_iot is a wireless network intended for gaming and media devices that do not have an Ethernet jack and cannot connect to an enterprise wireless network. Learn more about bucknell_iot network and registering your device from the bucknell_iot Wireless Network FAQ article in the Ask Library & IT knowledge base.

Guidance for Disinfecting your Computing Equipment

This guide will help students, faculty, and staff navigate disinfecting Bucknell-owned and personally-owned computing equipment. Learn more about disinfecting Apple and Dell computing equipment from the Guidance for Disinfecting your Computing Equipment article in the Ask Library & IT knowledge base.  

Zoom FAQ

Bucknell has a site license for Zoom! All faculty, staff, and students can use Zoom by going to bucknell.zoom.us. Learn more about how to use Zoom from the Zoom FAQ.

Off-Campus Access Guidelines and Resources

This guide will help students, faculty, and staff navigate working remotely for the spring 2020 semester. Learn about Bucknell VPN, accessing software from off-campus, Zoom, online instruction for faculty, student resources, Library and IT hours and more from the Off-Campus Access Guidelines and Resources article in the Ask Library & IT knowledge base. 

Kaltura Capture

Kaltura and Mediaspace are references to an online video server that hosts Video / Audio / and Image content within the Bucknell domain. For more information on Kaltura and Mediaspace, visit the Kaltura Capture FAQ article in the Ask knowledge base.  

Outages & Maintenance

We are experiencing stability issues with the BisonNet head node. Our storage vendor is working on a solution. In the meantime, you may submit jobs and they will continue to run even if the head node becomes unavailable. When/If that occurrs, we will work to get the head node up again as quickly as possible.
myBucknell will be going through routine maintenance on Saturday, June 19th from 6am until 9am. Connectivity to myBucknell at this time will be limited and intermittent.
The time clocks through which some hourly staff enter their time to Workday are in need of unplanned software updates that can only be applied at the manufacturer. We are developing a plan that will rotate through all of them over the summer meaning several will be offline at any given time while offsite being updated. Other clocks will remain in service and direct time entry into Workday remains available.
Contact Us:

Submit a Ticket: techticket.bucknell.edu

Phone: 570-577-7777

Email: techdesk@bucknell.edu

Walk-in: By Appointment only*
*Contact us via the methods above/ submit a ticket
*We will attempt remote help first

Classroom Technology Emergency:

Tech Desk Hours:

Mon - Fri:
8:00 am – 5:00 pm

*Contact us by phone, email, or submit a ticket.
We will attempt remote help first before making an appointment.

Equipment Desk Hours & Contact Info:

Reserve Equipment 24-hours in advance. For more information go to the Patron Portal.
Academic Year:
Mon-Fri: 8 am – 5:00 pm
Sat: Closed
Sun: Closed

Note: Hours will vary according to semester breaks and holidays

Contact us:

Library Hours & Contact Info:

Click here to find
Library Hours of Operation

Library Services Desk

Follow Us