My Recently Visited Services

The Bertrand Library offers many places to study, collaborate and discover.


Report issues connecting to Bucknell resources from off-campus locations.


Request assistance with Cognos.


Bucknell is helping faculty develop innovative ways to apply digital technology to teaching, creating unique and powerful learning experiences for students. Bucknell students, in turn, are building robust portfolios of creative and scholarly digital work.


One month lead time required. Use this form to describe features, reports, or pages you would like AIS to create or modify in BBCRM or in related business intelligence products. We will review each request and contact you to discuss details and determine if we require more time.


Request assistance with Bmail's Calendar.


Request assistance with Banner or Banner Web/Banner Self-Service.


Request assistance with your voicemail.


Video and web ex services are available for your event by contacting the Events Management Office.


Request assistance with Bucknell's mobile web site, iOS app or Android app.


Request a folder on Netspace for your project.


Try Lynda.com - an ever-growing library of video tutorials on technology tools.


WordPress is widely used on campus for the creation of ePortfolios.  Contact us to inquire how we can help setup a ePortfolio for your class, major, or department.


One week lead time required. Use this form to ask us to grant, revoke, or change accounts and access levels for BBCRM, the X-drive, or other resources. This form can also be used to reveal and hide features (buttons, forms, etc.) in BBCRM.


Request assistance with your myBucknell dashboard.


Request assistance with Bmail, Bucknell's Email Service


Submit a request or a question about file storage on Netspace


Request to reserve a study carrel in Bertrand Library.


Filelocker is a secure file transfer site. You can use it to share files with other people or ask that someone share a file with you.


Use this form to submit a Workday ticket to Human Resources, including training, reporting an issue, or asking for help.   Do NOT use this form to report a problem with a computer, account, software, or web browser. Do NOT include secure, confidential, or sensitive information in your request.


One week lead time required. Use this form for your University Advancement data needs. We will review each request and contact you to discuss details and determine if we require more time. IF THIS IS AN EVENT OR MAILING COMMUNICATION, PLEASE USE THE REQUEST AUDIENCE FILE (CONTACT LIST) FOR COMMUNICATION/EVENT FORM.


Reserve tech and media equipment from the equipment services desk in the library.


Submit a request or a question about your Bucknell computing account


Request assistance with Google Apps (G Suite) including - Drive, Docs, Sheets, Hangouts, Slides, Forms and more.


Request assistance with Student Calling.