Use this form to request service relating to Google Groups, or delegated accounts, also known as shared mailboxes.
Google Groups can function as:
- discussion lists
- email distribution lists
- email aliases
Groups can be configured to automatically sync based on certain factors, such as department, major, or course enrollment.
A delegated account is a mailbox that can be accessed by multiple people. Use this form to:
- Request a new delegated account
- Renew or extend an existing delegated account
- Add or remove delegate access to an existing account
If you are not sure if you need a Google Group or delegated account, consider the following:
- Google Groups deliver messages directly into members mailboxes
- Delegated accounts are accessed separately from the person's own mailbox
- Delegated accounts can be shared with a maximum of 25 people
- Google Groups can include anyone; delegated accounts are only accessible to Bucknell personnel
- For a generic department contact email address, delegated accounts make sense when a large volume of mail is expected.
Groups and delegated accounts can only be created for official Bucknell University purposes, such as Bucknell courses, departments or BSG-recognized student groups.