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- Knowledge Base
- Accounts & Passwords
Instructions for reactivating Duo Mobile when you get a new phone.
- Knowledge Base
- Accounts & Passwords
Instruction on how to use Duo with no cellphone signal.
- Knowledge Base
- Accounts & Passwords
Instructions for faculty, staff or student who may be encountering Duo Security for the very first time.
- Knowledge Base
- Accounts & Passwords
Is Duo not working right? We have some tips to troubleshoot those issues.
- Knowledge Base
- Accounts & Passwords
Password rules are dependant on several factors (BAM and Duo). Click on this article for more information.
- Knowledge Base
- Accounts & Passwords
If you are in the process of logging into a Bucknell resource, approve that request to use the system. If you are not, do not approve. For more information, click on this article.
- Knowledge Base
- Accounts & Passwords
For more information on why you may be prompted for Duo after logging in a few minutes ago, click on this article.
- Knowledge Base
- Accounts & Passwords
Instructions for authenticating with a yubikey.
- Knowledge Base
- Accounts & Passwords
Instructions for using Duo Security to login to Bucknell resources like myBucknell, Banner, Bmail, etc.
- Knowledge Base
- Accounts & Passwords
The only way to use duo if you have blocked your phone number is to unblock the phone number.
- Knowledge Base
- Accounts & Passwords
If you are not currently enrolled in Duo Security and want to be, follow these instructions.
- Knowledge Base
- Accounts & Passwords
Instructions for updating your default Duo Security configurations.
- Knowledge Base
- Accounts & Passwords
Instructions for authenticating using the passcode option.
- Knowledge Base
- Accounts & Passwords
If you have Duo automatically call you, or automatically send you a push, you have limited options for authenticating. Follow this article to change your Duo setting back to "Ask me to choose an authentication method.
- Knowledge Base
- Accounts & Passwords
If you get a new phone, but you're keeping the same phone number, it's easy to re-activate Duo Mobile by following these steps.