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How do I reactivate Duo Mobile when I get a new phone?
Instructions for reactivating Duo Mobile when you get a new phone.
How do I self enroll in Duo Security?
If you are not currently enrolled in Duo Security and want to be, follow these instructions.
Duo Security FAQ
Duo Security is a multi-factor authentication (MFA) service
How do I authenticate to Duo Security without a cell signal?
Instruction on how to use Duo with no cellphone signal.
Troubleshooting Duo issues
Is Duo not working right? We have some tips to troubleshoot those issues.
How do I get 10 passcodes via text message?
Instructions for authenticating using the passcode option
How do I set up the Duo Mobile App for Push?
Instructions for faculty, staff or student who may be encountering Duo Security for the very first time.
How do I use the passcode generator in the Duo Mobile app?
Instructions for authenticating using the passcode option in Duo Mobile.
When does my Bucknell password expire?
Password rules are dependant on several factors (BAM and Duo). Click on this article for more information.
Should I approve every Duo Security login request?
If you are in the process of logging into a Bucknell resource, approve that request to use the system. If you are not, do not approve. For more information, click on this article.
I just used Duo to log in a couple minutes ago. Why is it asking me to do it again?
For more information on why you may be prompted for Duo after logging in a few minutes ago, click on this article.
How do I use Duo Security with a Yubikey?
Instructions for authenticating with a yubikey.
How do I use Duo Security to login to a website?
Instructions for using Duo Security to login to Bucknell resources like myBucknell, Banner, Bmail, etc.
How do I login to Duo Security to change my default configurations?
Instructions for updating your default Duo Security configurations.