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Instructions for reactivating Duo Mobile when you get a new phone.
Instruction on how to use Duo with no cellphone signal.
Instructions for faculty, staff or student who may be encountering Duo Security for the very first time.
Is Duo not working right? We have some tips to troubleshoot those issues.
Password rules are dependant on several factors (BAM and Duo). Click on this article for more information.
If you are in the process of logging into a Bucknell resource, approve that request to use the system. If you are not, do not approve. For more information, click on this article.
For more information on why you may be prompted for Duo after logging in a few minutes ago, click on this article.
Instructions for authenticating with a yubikey.
Instructions for using Duo Security to login to Bucknell resources like myBucknell, Banner, Bmail, etc.
The only way to use duo if you have blocked your phone number is to unblock the phone number.
If you are not currently enrolled in Duo Security and want to be, follow these instructions.
Instructions for updating your default Duo Security configurations.
Instructions for authenticating using the passcode option.
If you have Duo automatically call you, or automatically send you a push, you have limited options for authenticating. Follow this article to change your Duo setting back to "Ask me to choose an authentication method.
If you get a new phone, but you're keeping the same phone number, it's easy to re-activate Duo Mobile by following these steps.