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Troubleshooting Duo issues
Is Duo not working right? We have some tips to troubleshoot those issues.
Duo Security FAQ
Duo Security is a multi-factor authentication (MFA) service
How do I self enroll in Duo Security?
If you are not currently enrolled in Duo Security and want to be, follow these instructions.
Travel FAQ
Technology and travel instructions
How do I authenticate to Duo Security without a cell signal?
Instruction on how to use Duo with no cellphone signal.
How do I setup Duo Security?
How do I access Bucknell resources if I lose access to my Duo multi-factor authentication device?
Students can use Duo SOS to get a one-time emergency passcode. Faculty, staff, and students may stop by the Tech Desk to be issued a code generator during staff hours (ID required).
Phishing FAQ
This article is all about phishing. It explains what phishing is and has additional information on what to look for and how to report phishing emails.
Off-Campus Access Guidelines and Resources
For instruction on accessing Bucknell resources from off-campus as well as faculty online instruction guides and student resources, follow this ask article.
How do I resolve the Duo Security white screen issue?
This article assist with resolving the blank Duo Security display issue.
When does my Bucknell password expire?
Password rules are dependant on several factors (BAM and Duo). Click on this article for more information.
Should I approve every Duo Security login request?
If you are in the process of logging into a Bucknell resource, approve that request to use the system. If you are not, do not approve. For more information, click on this article.
How do I use Duo Security with LastPass?
Instructions for securing your LastPass account with Duo Security.