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Is Duo not working right? We have some tips to troubleshoot those issues.
If you are in the process of logging into a Bucknell resource, approve that request to use the system. If you are not, do not approve. For more information, click on this article.
For more information on why you may be prompted for Duo after logging in a few minutes ago, click on this article.
Instructions for authenticating with a yubikey.
Instructions for using Duo Security to login to Bucknell resources like myBucknell, Banner, Bmail, etc.
The only way to use duo if you have blocked your phone number is to unblock the phone number.
If you are not currently enrolled in Duo Security and want to be, follow these instructions.
Instructions for authenticating using the passcode option.
If you have Duo automatically call you, or automatically send you a push, you have limited options for authenticating. Follow this article to change your Duo setting back to "Ask me to choose an authentication method.
If you get a new phone, but you're keeping the same phone number, it's easy to re-activate Duo Mobile by following these steps.
Students can use Duo SOS to get a one-time emergency passcode. Faculty, staff, and students may stop by the Tech Desk to be issued a code generator during staff hours (ID required).
You must be able to physically reach your phone (or authentication device). For more information, click on this article.
Yes. For more information, click on this article.
Duo Security is a multi-factor authentication (MFA) service
When Duo opens in full screen to approve, it may not take you back to workday or know that it's approving you to log into Workday. Click on this ask article for more information on how to resolve this issue.