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Is Duo not working right? We have some tips to troubleshoot those issues.

Duo Security is a multi-factor authentication (MFA) service

If you are not currently enrolled in Duo Security and want to be, follow these instructions.

Students can use Duo SOS to get a one-time emergency passcode. Faculty, staff, and students may stop by the Tech Desk to be issued a code generator during staff hours (ID required).

If you are in the process of logging into a Bucknell resource, approve that request to use the system. If you are not, do not approve. For more information, click on this article.

For more information on why you may be prompted for Duo after logging in a few minutes ago, click on this article.

Instructions for authenticating with a yubikey.

If you have Duo automatically call you, or automatically send you a push, you have limited options for authenticating. Follow this article to change your Duo setting back to "Ask me to choose an authentication method.

Yes. For more information, click on this article.

When Duo opens in full screen to approve, it may not take you back to workday or know that it's approving you to log into Workday. Click on this ask article for more information on how to resolve this issue.