I can't access Google File Stream and I see a blue question mark next to the File Stream icon on my computer.

If nothing happens when you click on the File Stream drive on your computer, and if you see a question mark next to the drive, it usually means that File Stream did not start when your computer woke up or restarted. 

You can easily resolve this by clicking on your Start button to see your list of programs, scrolling to Google File Stream, and clicking on it to open the program. This should remove the question mark, enable normal access to your drive, and return the Drive File Stream icon to the task tray in the lower right corner of your computer. 

If you have any questions, please contact the Tech Desk at techdesk@bucknell.edu or 570.577.7777.



Article ID: 494
Tue 1/26/21 10:14 AM
Fri 4/16/21 11:31 AM