The follow-me printer that I am trying to print from says "Load Paper". What do I do?

This error happens commonly when you are trying to print in a size other than letter. Follow the instructions as seen on the image below:

  1. Press and hold Status Monitor/Cancel Button for about 5 seconds.
  2. In the dialog box tray options, choose a different tray and select OK.
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Article ID: 250
Fri 1/17/20 8:48 AM
Fri 3/20/20 3:55 PM