The follow-me printer that I am trying to print from says "Load Paper". What do I do?

This error happens commonly when you are trying to print in a size other than letter. Follow the instructions as seen on the image below:

  1. Press and hold Status Monitor/Cancel Button for about 5 seconds.
  2. In the dialog box tray options, choose a different tray and select OK.
Print Article

Details

Article ID: 250
Created
Fri 1/17/20 8:48 AM
Modified
Fri 3/20/20 3:55 PM