How do I claim my Bucknell account?

If you are new to Bucknell, follow these steps to claim your Bucknell account using Bucknell Account Management (BAM):

  1. From your computer, open your personal email account.
  2. Find the email message titled Bucknell University Account Information. Take note of your username and authorization code because you will need this for the next step. Click on the link to Bucknell Account Management. Note: these instructions work best on a computer, not a smartphone.

    Email for Bucknell account claim
     
  3. Enter the Auth Code and Username from the email message.  Enter your Birth Date. Type the Word Verification.  Press Submit.
    Verification page from Bucknell Account Management

    If you do not see the Submit button follow the steps below:
    - Use a computer to claim your account. The account claim process may not work on a smartphone
    - Type your user name using the keyboard. The account claim process may not work if you copy and paste your user name
    - Use the date picker to enter your date of birth. The account claim process may not work if you type your date of birth.
    - If the account claim does not work after following the steps above, go directly to bam.bucknell.edu, enter your user name, click next and select "Forgot your password?"
    - If you enter all your information correctly and you receive a message that your information cannot be verified, please contact the Tech Desk at techdesk@bucknell.edu or 570-577-7777 to confirm the information in account management. 
     
  4. Review and accept the Acceptable Use Policy.
    Acceptable Use Policy page

     
  5. Press Next.
    User Details Page

     
  6. Setup your secret questions.
    Secret Questions Setup

     
  7. Create and confirm your new password.
    Create Password Page

     
  8. Verify your recovery information.
    Verify Recovery Information Page

     
  9. Enter a recovery email address and a recovery mobile phone number.
    NOTE: The recovery email address should be a personal email address that you can continue to use.  Do not use your Bucknell email address. Do not use an email address from a former school or employer.
    Recovery email and recovery phone number

     
  10. Your account is setup!
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