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Request Assistance from the Finance Office

Use this form to submit a Workday ticket to the Finance Office, including training, reporting an issue, or asking for help.  

 Do NOT use this form to report a problem with a computer, account, software, or web browser.  

 Do NOT include secure, confidential, or sensitive information in your request.

Go to the Workday Help Site for instructions, job aids, videos, or handouts on using Workday.

If you need assistance with a Bucknell-owned Faculty or Staff computer, go to Submit a Ticket for a Faculty or Staff Computer. This includes problems with software, web browsers, or printing. 

If you need assistance with a Bucknell account, go to Submit a Ticket for Bucknell Account Services. This includes username and password questions or problems, including issues logging into myBucknell or Workday.

If you need assistance with Duo Security Multi-factor Authentication, go to Submit a Ticket for Multi-factor Authentication.

If you need assistance with the Workday app or bucknell.edu WiFi on your iPhone, iPad, Android phone or other mobile device, go to Submit a Ticket for Mobile Devices.