How to resolve issues when signing into Blackbaud?

Summary

If you are having issues logging into Blackbaud, there are a couple of things that you should try before calling for Tech Support. Click on the article for more information.

Body

If you are having issues logging into Blackbaud, there are a couple of things that you should try before calling for Tech Support:

  1. Close all tabs and windows of your the browser you are using and start again; or
  2. Open an incognito tab in your browser and log in there; or
  3. Try opening Blackbaud in a different browser.

If these solutions don't work for you, it may be that you don't have a Blackbaud account. Your supervisor/data steward will have to request an account for you using this link:

https://bucknell.teamdynamix.com/TDClient/Requests/ServiceDet?ID=256

Details

Details

Article ID: 59
Created
Thu 11/21/19 12:52 PM
Modified
Fri 2/28/20 1:13 PM