Are you getting a "VPN connection failed due to unsuccessful domain name resolution" error when you try to connect?

Summary

Instructions for resolving the "VPN connection failed due to unsuccessful domain name resolution" error when trying to connect to the VPN.

Body

If you are getting the error below, then you need to make a change to your VPN settings. 

VPN Failed to Connect popup

Update VPN Settings

1. Open Cisco AnyConnect

2. If you see Bucknell_VPN, delete it and replace it with vpn.bucknell.edu

Text field with Bucknell_VPN

Text field with vpn.bucknell.edu

3. Click on Connect. 

Details

Details

Article ID: 397
Created
Mon 3/23/20 11:02 AM
Modified
Thu 6/18/26 2:31 PM